Refund Policy

Effective Date: August 2026

Thank you for choosing Libranova Books.

This Refund Policy explains how refunds are handled for purchases made through www.libranovabooks.com.

1. Digital Products

Libranova Books provides digital ebooks and digital membership access only.

Since digital products are delivered instantly after successful payment, all sales are generally final.

Since Libranova Books provides instant online access to digital content, refunds are generally not available once access has been granted, except in the limited circumstances described in this policy.

2. Membership Refunds

Membership fees are non-refundable once:

  • Your payment has been successfully processed.
  • Your account has been activated.
  • You have gained access to the ebook library.

Please review the membership details carefully before making a purchase.

3. When a Refund May Be Considered

A refund may be considered in exceptional situations such as:

  • Duplicate payment for the same order.
  • Payment was deducted but membership was not activated.
  • Technical issues prevented access to purchased content and could not be resolved within a reasonable time.
  • Incorrect amount charged due to a billing error.

All refund requests are reviewed on a case-by-case basis.

4. Non-Refundable Situations

Refunds will generally not be issued for:

  • Change of mind after purchase.
  • Accidental purchase by the customer.
  • Failure to use the membership.
  • Lack of compatibility with your device after purchase (unless caused by our platform).
  • Dissatisfaction with personal preferences or expectations.
  • Partial use of the membership period.
  • Violation of our Terms & Conditions resulting in account suspension.

5. Technical Support First

If you experience any issue accessing your ebooks or membership, please contact our support team first.

Most access-related issues can be resolved quickly without requiring a refund.

6. Refund Request Process

To request a refund, please email us with the following information:

  • Full Name
  • Registered Email Address
  • Order ID or Payment Reference
  • Date of Purchase
  • Reason for the Refund Request
  • Screenshot of the payment confirmation (if available)

Our support team will review your request and respond as soon as possible.

7. Processing Time

If a refund is approved:

  • Refunds are generally processed within 5–10 business days.
  • The amount will be credited through the original payment method.
  • Processing time may vary depending on your bank or payment provider.

8. Subscription Cancellation

You may cancel your membership at any time.

Cancellation will stop future renewals (if applicable), but it does not automatically entitle you to a refund for the current billing period.

You will continue to have access until your membership expires.

9. Fraud Prevention

Libranova Books reserves the right to refuse refund requests if:

  • Fraudulent activity is suspected.
  • Abuse of the refund policy is detected.
  • Multiple refund requests are made for repeated purchases.
  • Unauthorized sharing or downloading of copyrighted content has occurred.

10. Contact Us

If you have any questions regarding this Refund Policy or need assistance with your purchase, please contact us:

Libranova Books

Website: www.libranovabooks.com

Email: support@libranovabooks.com

11. Policy Updates

We may update this Refund Policy from time to time to reflect changes in our services or legal requirements.

The latest version will always be available on this page.

Last Updated: August 2026

Note: As Libranova Books primarily sells digital products and memberships, refunds are limited and subject to the conditions described above. We encourage customers to review product details and membership benefits carefully before purchasing.